End-User License Agreement (“Agreement”)

Last updated: April 12, 2018

Please read this End-User License Agreement (“Agreement”) carefully before clicking the “I Agree” button, downloading or using Decology 3D Studio (“Application”).

By clicking the “I Agree” button, downloading or using the Application, you are agreeing to be bound by the terms and conditions of this Agreement.

This Agreement is a legal agreement between you (either an individual or a single entity) and Decology Online Design and it governs your use of the Application made available to you by Decology Online Design.

If you do not agree to the terms of this Agreement, do not click on the “I Agree” button and do not download or use the Application. The Application is licensed, not sold, to you by Decology Online Design for use strictly in accordance with the terms of this Agreement


Decology Online Design grants you a revocable, non-exclusive, non-transferable, limited license to download, install and use the Application solely for your personal, non-commercial purposes strictly in accordance with the terms of this Agreement.


You agree not to, and you will not permit others to:

  • license, sell, rent, lease, assign, distribute, transmit, host, outsource, disclose or otherwise commercially exploit the Application or make the Application available to any third party.
  • copy or use the Application for any purpose other than as permitted under the above section ‘License’.
  • modify, make derivative works of, disassemble, decrypt, reverse compile or reverse engineer any part of the Application.
  • remove, alter or obscure any proprietary notice (including any notice of copyright or trademark) of Decology Online Design or its affiliates, partners, suppliers or the licensors of the Application.

Design Service

Design Projects. A Client wishing to engage a Designer and purchase a Design Package through the Service will initiate a request for proposals (a “Project“) for Designers. The Project will provide the Client with an opportunity to develop of custom design in collaboration with The Designer – that will make up the interior design portion of the Design Package (design, the “Custom Design“).

  • Entering the Project: The Designer will submit the Custom Design for the Client’s consideration within 10 days following the date the Project is posted to the Service (the “Project Term“).
  • Iterating during the Project : The Designer and Client will interact and iterate the concept to develop the Final Design, which will be approved by the Client.
  • Revisions : Clients are entitled to two revisions of the Concept before the Final Design is completed. Additional revisions will incur in additional charge of £100 per revision per room. 
  • Approving and Finalising a project : Once the Final Design is approved by the Client, the Designer will promptly submit to the Client their design in the 3D Studio and answers to any of the Client’s questions. Once a Final Design has been approved, the Designer will receive payment.
  • Design Time: Projects will remain open for a period no longer to 6 months from submission of the design concept.  Should the Client request and extension, this will be granted at the discretion of the Design Team. 

Design Fees

  • Fees. The fee (the “Fee“) to be charged to Clients for each Design Package will be set forth on the Service The Fee is due and payable in advance of Client’s initiation of a Project.
  • Payments. The Service currently uses third parties to process payments Our third-party payment processors accept payments through various credit cards, as detailed on the applicable payment screen All monetary transactions on the Service take place in British Pounds.
  • VAT All prices published on the website are exclusive of VAT, VAT at the going rate will be added at check out.
  • Taxes Clients are responsible for determining and paying any other appropriate government taxes, fees, and service charges resulting from a transaction occurring through the Service, except for taxes on DECOLOGY’s income We are not responsible for collecting, reporting, paying, or remitting to you any such taxes, fees, or service charges, except as may otherwise be required by law.
  • Design Service Refunds The Service will offer any Client a refund for a Design Package within 14 working days of the submission of the Concept. A 25% processing fee will be charges on all Design Service Refunds. In order to process a refund, we will require the Client to speak with us via phone about the designs the Client received. 
  • Product Refunds  Product refunds are pursuant to the refund policy of the product supplier.The Design Team will make the client aware of refund policy for every item on their shopping list. 

Intellectual Property

The Application, including without limitation all copyrights, patents, trademarks, trade secrets and other intellectual property rights are and shall remain, the sole and exclusive property of Decology Online Design.

Your Suggestions

Any feedback, comments, ideas, improvements or suggestions (collectively, “Suggestions”) provided by you to Decology Online Design with respect to the Application shall remain the sole and exclusive property of Decology Online Design.

Decology Online Design shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in any way without any credit or any compensation to you.

Modifications to Application

Decology Online Design reserves the right to modify, suspend or discontinue, temporarily or permanently, the Application or any service to which it connects, with or without notice and without liability to you.

Updates to Application

Decology Online Design may from time to time provide enhancements or improvements to the features/functionality of the Application, which may include patches, bug fixes, updates, upgrades and other modifications (“Updates”).

Updates may modify or delete certain features and/or functionalities of the Application. You agree that Decology Online Design has no obligation to (i) provide any Updates, or (ii) continue to provide or enable any particular features and/or functionalities of the Application to you.

You further agree that all Updates will be (i) deemed to constitute an integral part of the Application, and (ii) subject to the terms and conditions of this Agreement.

Third-Party Services

The Application may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services (“Third-Party Services”).

You acknowledge and agree that Decology Online Design shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. Decology Online Design does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.

Privacy Policy

Decology Online Design collects, stores, maintains, and shares information about you in accordance with its Privacy Policy, which is available at www.decology.com/privacy-policy.

By accepting this Agreement, you acknowledge that you hereby agree and consent to the terms and conditions of our Privacy Policy.

Term and Termination

This Agreement shall remain in effect until terminated by you or Decology Online Design.

Decology Online Design may, in its sole discretion, at any time and for any or no reason, suspend or terminate this Agreement with or without prior notice.

This Agreement will terminate immediately, without prior notice from Decology Online Design, in the event that you fail to comply with any provision of this Agreement. You may also terminate this Agreement by deleting the Application and all copies thereof from your mobile device or from your computer.

Upon termination of this Agreement, you shall cease all use of the Application and delete all copies of the Application from your mobile device or from your computer.

Termination of this Agreement will not limit any of Decology Online Design’s rights or remedies at law or in equity in case of breach by you (during the term of this Agreement) of any of your obligations under the present Agreement.


ou agree to indemnify and hold Decology Online Design and its parents, subsidiaries, affiliates, officers, employees, agents, partners and licensors (if any) harmless from any claim or demand, including reasonable attorneys’ fees, due to or arising out of your: (a) use of the Application; (b) violation of this Agreement or any law or regulation; or (c) violation of any right of a third party.

No Warranties

The Application is provided to you “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, Decology Online Design, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Application, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, Decology Online Design provides no warranty or undertaking, and makes no representation of any kind that the Application will meet your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither Decology Online Design nor any Decology Online Design’s provider makes any representation or warranty of any kind, express or implied: (i)
as to the operation or availability of the Application, or the information, content, and materials or products included thereon; (ii) that the Application will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Application; or (iv) that the Application, its servers, the content, or e-mails sent from or on behalf of Decology Online Design are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of or limitations on implied warranties or the limitations on the applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to you.

Limitation of Liability

Notwithstanding any damages that you might incur, the entire liability of Decology Online Design and any of its suppliers under any provision of this Agreement and your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by you for the Application.

To the maximum extent permitted by applicable law, in no event shall Decology Online Design or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, for loss of data or other information, for business interruption, for personal injury, for loss of privacy arising out of or in any way related to the use of or inability to use the Application, third-party software and/or third-party hardware used with the Application, or otherwise in connection with any provision of this Agreement), even if Decology Online Design or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.


If any provision of this Agreement is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.


Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Agreement shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute waiver of any subsequent breach

Amendments to this Agreement

Decology Online Design reserves the right, at its sole discretion, to modify or replace this Agreement at any time. If a revision is material we will provide at least 15 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Application after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Application.

Governing Law

The laws of United Kingdom, excluding its conflicts of law rules, shall govern this Agreement and your use of the Application. Your use of the Application may also be subject to other local, state, national, or international laws.

Contact Information

If you have any questions about this Agreement, please contact us.

Entire Agreement

The Agreement constitutes the entire agreement between you and Decology Online Design regarding your use of the Application and supersedes all prior and contemporaneous written or oral agreements between you and Decology Online Design.

You may be subject to additional terms and conditions that apply when you use or purchase other Decology Online Design’s services, which Decology Online Design will provide to you at the time of such use or purchase.